Symphony at Evanston

Nursing homes are intended to provide our elderly loved ones with high-quality, around-the-clock care, tending to any medical or daily life needs. While many nursing home residents are carefully cared for, many are also mistreated and neglected. In some cases, nursing homes are providing substandard care through intentional understaffing. Negligence and even abuse are happening in far more instances than most people care to believe.

Here’s the heartbreaking truth: As many as 5 million elderly Americans in nursing home care are neglected or abused every year. 1 in 3 nursing homes were cited with violations with potential to cause harm and nearly 10 percent of all nursing homes have violations that caused actual harm, injury, and even death. It could even be your loved one who isn’t getting proper care.

At Levin & Perconti, we are dedicated to finding and sharing the facts about facilities in and around Chicago, and throughout Illinois, so that you can be more informed. Read on to learn details about Symphony at Evanston.

About Symphony at Evanston
  • Facility name: Symphony at Evanston
  • Facility address: 820 Foster Street, Evanston, IL, 60201
  • Facility phone: (847) 492-7700

Symphony at Evanston is a 158-bed nursing home facility in Evanston, IL. This facility offers post-acute care and rehabilitation, along with long term residential care. Their website advertises that their “guests” will feel like they are in a fine hotel, with an emphasis on tranquility, serenity, and comfort. They are “one of the country’s most innovative leaders in post-acute care and management services… working to provide the best possible outcomes for our guests.”

While Symphony at Evanston is one of the Symphony Networks’ higher rated facilities according to, this doesn’t make them immune to deficiencies in care.

07/13/2018 Failure to develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals . Multiple residents with a high fall risk and multiple falls did not have any modifications to their care plans following falls; resulting in repeated incidents and risky situations. One resident with severe cognitive impairment (dementia) experienced an unwitnessed fall requiring hospitalization for a fractured tibia, no updates to her care plan were made upon her return, and no risk assessment was made.

A male resident with dementia had a total of 11 unwitnessed falls from July 2017 to June 2018, with no meaningful updates to the care plan.

Another resident with significant cognitive impairment had eight unwitnessed falls between September 2017 and April 2018, and again, no significant or meaningful updates to the care plan were made.

07/13/2018 Failure to ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Multiple insulin injection pens were observed with no expiration dates written on them. Multiple packets of expired medicine were found on medicine carts. The director of nursing stated that nurses are supposed to go over the carts on a weekly basis, removing expired and no longer needed medications.

07/21/2018 Failure to make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents. Extremely hot and dangerous steam tables for keeping food warm were observed to be unsupervised, unprotected, and within reach of cognitively impaired residents. Along with this, a resident with poor safety awareness was being assisted to the bathroom and her wheeled walker got away from her, leaving her with her arms outstretched and leaning awkwardly. She was not given prompts for safe use.

Call Us if You Have Concerns

If your loved one is in the care of Symphony at Evanston, and you have concerns about the care they may be receiving, don’t wait, contact us at Levin & Perconti to learn more. Having information about the care history of your loved one’s facility may save them from the loss of dignity, painful injuries from negligent care, and may even save their life.

The expert elder abuse attorneys at Levin & Perconti constantly track the violations in care that are happening at Illinois nursing homes. We make regular reviews of all the latest data, research the claims of neglect and abuse, and represent the affected residents and their caring families. Our experience has shown that abuse and neglect can come in many various forms. Some of these cases we have covered have included such matters such as:

What You can do to get Help

If you have concerns about the treatment of your loved one whether at Symphony at Evanston or another Illinois nursing home, and facility administration is of no help, acting dismissive or is flat out unresponsive, don’t hesitate to contact us online at Levin & Perconti or call us at 877-374-1417 right away for a no cost, no obligation, fully confidential consultation. You have the right to know about the care your loved one is receiving, and acting could save your loved one from negligent care, abuse, and may even save their life.

Disclaimer : The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at or Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.

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