How To File a Nursing Home Complaint? – Video

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Content last updated on: May 5, 2026

Video Transcript

People often call us about wanting to see if they have the grounds to sue a nursing home or whether they can file a complaint against a nursing home without a lawyer. Number one, if you have a complaint against a nursing home in Illinois, there is an Illinois Department of Public Health hotline that you can call.

They will take your complaint and they will investigate the complaint. Number two, in order to sue a nursing home, in order to get redress from a nursing home financially for the harm that has occurred, you need to consult a lawyer. When you consult a firm like ours, we review the facts. If, based on the facts that you tell us, we think there is a case, we’ll order the records.

Then we file a piece of paper in court called a complaint, which basically says we are suing you, nursing home, because you were negligent in doing the following things, and those things caused injury or death to our client. And that’s a complaint.

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At Levin & Perconti, we’re a team of highly skilled and committed nursing home abuse lawyers in Illinois who fight to ensure you receive maximum civil justice for the abuse that you and your family suffered.

We can help you understand your reporting options, preserve evidence, prepare a detailed complaint, and even pursue a civil claim when abuse or neglect has caused harm. If you would like to talk with someone about your situation, you can contact Levin & Perconti at (312) 332-2872 for guidance.

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Margaret, Daisy and Bryan. This magnificent cohesive team led by Margaret represented us for my mom's nursing home wrongful death case.

They were most patient and responded timely to many questions throughout the entire process. All demonstrated professionalism and extensive knowledge of case and state laws. Their in-depth investigative work uncovered details which were unknown to us and yet sadly confirmed our suspicions. We would recommend the Levin and Perconti Law firm and especially this team.

Kathy and Ron

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During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Peconti were more than just our lawyers. Words can't really express our gratitude. My family and I will always be grateful for the compassion that they showed us. I want to thank you for what you did for my family, and for always being there for us.

W.R., Medical Malpractice Client

Our deepest appreciation to the law firm of Levin & Perconti, and in particular to Margaret Battersby Black, in the handling of the lawsuit we filed on behalf of our sister who sustained life-threatening injuries as a nursing home resident.

Margaret's representation, guidance, and professionalism gave us the sense that we could put our trust in Levin & Perconti and the final outcome proved that to be true.

D.G., Nursing Home Client

I want to send my heartfelt thanks to John Perconti and the Levin & Perconti staff in taking our case.

Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf.

M.R.Z., Nursing Home Client

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