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Massage Envy Failed To Report Sexual Assaults

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Levin & Perconti Attorney Megan Shore Represents Women in Massage Envy Sexual Assault Cases

A male massage therapist sexually assaulted at least three women at an Old Town spa facility in separate incidents last year. Personal injury firm Levin & Perconti represents two of the women, referred to in court filings as Jane Doe and Jane Doe #2.

  • On December 10, 2019, a male Massage Envy Spa Chicago therapist sexually assaulted Jane Doe #2, removing her towel to expose her body and touching her buttocks and genitalia. The incident was reported to a spa manager.

Spa managers did not report the incident to police and failed to follow the company’s zero-tolerance policy around sexual misconduct. The assailant, who has a past felony charge, was not disciplined or terminated and, in fact, continued working as a Massage Envy therapist. Instead, a spa manager offered Jane Doe #2 a gift card for a free massage, which she did not use.

  • On December 27, 2019, at approximately 6:00 pm, the same massage therapist assaulted another Massage Envy customer, who reported the incident to staff. At 6:30 pm, the therapist was allowed to continue seeing customers and sexually assaulted Jane Doe. The assailant exposed Jane Doe’s breasts and touched her buttocks and vagina without consent.

“This isn’t simply a matter of one employee doing something terrible,” said Levin & Perconti attorney Megan Shore, who is representing Jane Doe and Jane Doe #2. “Massage Envy could have protected its customers from an employee with a criminal record and a history of assault allegations, but instead of acting upon complaints about him, they chose to turn a blind eye and let the abuse continue.”

The pseudonyms reflect the order in which the women filed their complaints, not the order in which the assaults occurred.

Women Suffered Emotional Distress After Sexual Assaults

Massage Envy’s zero-tolerance policies date back to 2017 when a national wave of hundreds of lawsuits – including four in the Chicago area – brought attention to their lax employee screening and customer safety protocols. The chain still does not require franchisees to notify local law enforcement of abuse, misconduct, or assault complaints.

Levin & Perconti’s clients have experienced emotional distress in the year since the incidents. They seek compensation for their suffering and the company’s failure to follow its policies to protect them. Their claims allege assault, negligent hiring, negligent supervision, negligent retention, misrepresentation, and invasion of privacy. Massage Envy shared Jane Doe’s personal information with a private investigator who then falsely posed as a crisis intervention consultant in a failed attempt to elicit information.

Levin & Perconti has a team of experienced, compassionate, and successful advocates for victims whose rights have been violated. We understand the sensitive nature of these cases, and work closely with our clients to make sure they feel comfortable and safe discussing the intimate and unfortunately embarrassing circumstances surrounding their sexual abuse. We offer a concierge level of service to our clients around the clock, will customize a plan of action that suits your best interests, and determine your best form of recourse. We are wholeheartedly committed to our clients.

Request Sexual Assault Legal Help From Chicago’s Levin & Perconti Law Firm

Levin & Perconti is a nationally renowned law firm concentrating in all types of personal injury, medical malpractice, and wrongful death litigation. We are committed to protecting and vindicating the rights of people who are injured by the negligence of others. Please contact us for a free and confidential consultation at 312-332-2872 or call us toll-free at 877-374-1417.

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