Generations at Regency

Deciding when to move a loved one into assisted living or a nursing home can be difficult. Often that decision comes after a marked decline in your family member’s health or ability to live independently, which can be frustrating for them. Moving into a strange place where they lose even further control of their lives comes with even more emotions, such as sadness, disappointment, and embarrassment.

As family, you will face plenty of difficult emotions yourself. You may feel guilty that you can’t care for them yourself. You may feel sad or nostalgic for the memories of when they were more active. You might feel relief that they’re getting the care they need, mixed with worry and even fear that care will not be adequate or that your family member will come to some harm there.

While rare, abuse and neglect in nursing homes does happen, so your concerns are valid. However, there are things you can do to minimize the risk of your family member being mistreated.

To start with, you can do everything in your power to find them a safe nursing home facility. Unfortunately, not all elder care facilities are equal. Most are for-profit businesses that function according to money-making practices and not necessarily according to what’s best for residents. However, it is possible to pick a nursing home that shows proof of making resident care a high priority.

Each year Medicare rates Medicare-certified facilities based on a number of factors such as the findings of annual health inspection reports, staff to resident ratios, and other quality measures. You can use these ratings published on medicare.org to identify the facilities that are striving and avoid the ones that are struggling. Medicare even publishes its health inspection documents so you can see what kind of deficiencies were found in each facility for additional insight.

In addition to choosing a highly-rated nursing home, you can also take steps to protect your loved one from neglect and abuse by visiting them often and looking for signs that they aren’t receiving the care they need. These signs can be many and innocuous as a disheveled appearance or lost personal items to dangerous such as unexplained weight loss and burns, bruises, or cuts.

Other signs may include untreated or new bedsores, frequent trips to the emergency room, incorrect medication, wandering, lack of basic necessities, dirty facilities, or behavioral changes such as violent or withdrawn behavior.

If you see any signs of abuse or neglect of a loved one, document what you’ve seen. Then, begin the process of submitting a grievance to the nursing home. This procedure should have been communicated to you when your family member was admitted, and it should be posted publicly for your reference also.

You should also immediately alert someone in charge if you feel your relative is in any danger. Contact a staff supervisor or facility administrator about your concerns so they can investigate and put a stop to any wrongdoings. They may find your documentation useful and should keep you up to date on what they’re doing to prevent harm befalling your family member.

If for some reason the nursing home fails to protect your loved one from further abuse because they do not take your claims seriously or are unwilling to take appropriate action, you have the right to seek help from outside sources. Your loved one’s doctor, the local long-term care ombudsman, or the state licensing agency can help you report abuse to the right authorities. You may also consider seeking legal counsel if your relative has suffered real harm at the hands of nursing home staff.

Levin & Perconti are nationally recognized leaders in nursing home abuse law. We’ve seen the good and the bad in Illinois nursing homes, and we want you to be able to protect your senior family members in assisted living. To help you, we share the information you need from medicare.org to compare nursing homes, such as Generations at Regency, and find the best rated ones. And in the event that your loved one still falls victim to a negligent nursing home, we are here for you with our legal expertise.

About Generations at Regency

6631 Milwaukee Avenue
Niles, IL 60714
(847) 647-7444

Generations at Regency is a large rehabilitation and post-acute care facility with 300 Medicare-certified beds. The facility offers skilled nursing care for long- and short-term residents, short-term rehabilitation, memory care, respiratory care, palliative care and hospice services, and more.

Medicare gives Generations at Regency a poor Below Average overall rating. This rating comes from the combined ratings of three categories: an Average quality measures rating, Below Average staffing rating, and Below Average health inspection rating.

While ratings offer a quick view into how well a facility operates, you can learn even more by reading the health inspection reports on medicare.org. These reports can tell you how many and what kinds of deficiencies were found during recent inspections. The following nine deficiencies were found during the last inspection of Generations at Regency:

  • Failure to allow residents to self-administer drugs if determined clinically appropriate.
  • Failure to reasonably accommodate the needs and preferences of each resident.
  • Failure to keep residents’ personal and medical records private and confidential.
  • Failure to notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
  • Failure to create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted.
  • Failure to provide safe and appropriate respiratory care for a resident when needed.
  • Failure to implement gradual dose reductions (GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
  • Failure to safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
  • Failure to provide and implement an infection prevention and control program.
Call the Experts at Levin & Perconti

Nursing homes are supposed to help people, not hurt them. If you or a loved one suffered abuse or neglect at Generations at Regency or another Illinois nursing home, Levin & Perconti are here for you. We’ve handled hundreds of cases of nursing home and elder abuse, some involving

We can help you determine if you have a case and what the best course of action is to win the verdict or settlement you seek. No abuse victim should have to fight alone, and you never will with Levin & Perconti on your side. To get started, click or call Levin & Perconti at 888-424-5757 any time for a free consultation. We answer at all hours.

Disclaimer: The above health inspection findings are taken from public records kept and published by Medicare and the state of Illinois and are not complete. Levin & Perconti cannot confirm that this page’s content includes the latest information available. Any corrections or additions made to these public records after publication of this page will not be found here. For the most up-to-date information, visit www.il.gov or medicare.gov. This page is a legal advertisement and informational resource for visitors and is not endorsed by the named facility or any government agency. Levin & Perconti does not have any affiliation with the named facility.

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Levin and Perconti was always there when we needed them and very quick to answer any questions. We are happy to say that Ashley Herschberger was very professional, informative, kind, and prompt when it came to our case. She was always there if we had a concern or a question. We would recommend Ashley and the law firm, Levin and Perconti, to anyone else. We would also come back with another case of our own if ever needed. The Gonzalez Family
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Mr. Levin, Mr. Perconti and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Peconti were more than just our lawyers. Words can’t really express our gratitude. My family and I will always be grateful for the compassion that they showed us. I want to thank you for what you did for my family, and for always being there for us. W.R., Medical Malpractice Client
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Our deepest appreciation to the law firm of Levin & Perconti, and in particular to Margaret Battersby Black, in the handling of the lawsuit we field n behalf of our sister who sustained life-threatening injuries as a nursing home resident. Margaret’s representation, guidance, and professionalism gave us the sense that we could put our trust in Levin & Perconti and the final outcome proved that to be true. D.G., Nursing Home Client
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I want to send my heartfelt thanks to John Perconti and the Levin & Perconti staff in taking our case. Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf. M.R.Z., nursing home client
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Mr. Levin, Mr. Perconti, and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Perconti were more than just our lawyers. Words can’t really express our gratitude. W.R., medical malpractice client