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ManorCare at Arlington Heights

Millions of people every day face the need to decide on nursing home care for their loved ones. Nursing home care could be short term, required post-surgery when your loved one lives alone or their spouse simply cannot perform the needed care after surgery. Nursing home care may also be needed when surgery requires rehabilitation services and they cannot get in and out of the house easily to receive it.

Alternately, your loved one might need to move to a nursing home facility when it becomes apparent that their decline is permanent and they can no longer live on their own. This can be a result of disease or just advanced age. Or, perhaps your loved one is nearing the end of their life and requires hospice care.

Whatever the reason for the decision, it is up to those who care about the person who requires the support of a nursing home to advocate for their best possible care. Levin and Perconti regularly update information about nursing homes in our area to help members of our community make well-informed choices.

ManorCare at Arlington Heights

715 W Central Rd
Arlington Heights, IL 60005

ManorCare at Arlington Heights has 151 beds, with around 81 patients at any given day. ManorCare earns a “much above average” rating on Almost all care is given by registered nurses, well above the state and national levels. The last inspection was completed on October 26, 2017, and ManorCare did have a few infractions.

10/27/2017 Failure to provide a safe, clean, comfortable and homelike environment.
Upon entering the second floor of the facility, there was a strong urine odor present. The staff thought it was the wheelchairs and they were possibly not being cleaned once per week by the certified nursing assistants as was protocol, but they couldn’t be sure. The residents complained of this smell multiple times and nothing was done.

10/25/2017 Failure to make sure that each resident who enters the nursing home without a catheter is not given a catheter, and receive proper services to prevent urinary tract infections and restore normal bladder function.
It was reported that a resident who had a catheter placed for incontinence had the urinary collection bag placed on the bed multiple times during movement of the resident for cleaning. The bag was placed in between the resident’s legs and then the resident was placed flat. The urine in the bag was seen floating back and forth and the line was full, unable to drain into the bag. This put the patient at serious risk for infection.

10/23/2017 Have a program that investigates, controls and keeps infection from spreading.
On multiple occasions, staff was witnessed not washing hand between patients for the proper amount of time. One staff member gave a resident eye drops for an infection, and then took her gloves off and only washed hands for six seconds before moving on to the next resident. When asked, a staff member said that gloves must be changed between tasks, hands must be washed before and after patients, and for 15-20 seconds.

What to Look For

When your loved one is in a nursing home, the best thing you can do for them is to take careful notice of everything you see during visits. You should also ask others to communicate anything they notice out of the ordinary during their visits. Any unexplained bruising, withdrawal from social situations, foul smells in the room, or weight loss should be considered red flags. Be on the lookout for interactions with staff and your loved one’s reaction to them.

Many times, people are embarrassed if they are experiencing neglect or abuse. Your loved one might think that as an adult they should be able to prevent it for themselves. However, people in a nursing home are there because they are trying to recover, or because living on their own has become difficult. They need advocates, and their family and friends are the best advocates they can get.

If you see things that worry you, talk with the staff and administration. They should be able to address your concerns. Continue to watch and make sure they follow up as they say they will. If they do not, it might be necessary to involve an attorney. Levin and Perconti have experience in a great deal of elder abuse and neglect cases

It can be incredibly difficult to leave the care of someone you love to someone you do not know very well. Sometimes that is the best thing you can do for them. Your job is not done though, and you’ll need to be an active participant in their care. If you need help doing that, click here to contact Levin & Perconti or call us at 877-374-1417 for a zero cost, completely confidential, and no obligation consultation today.

Disclaimer: The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at or Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.