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ManorCare of Naperville

Lax Care Leads to Injuries, Pain at ManorCare of Naperville

Placing your elderly loved one in the care of a nursing home is never an easy decision. However, in many cases, you have no other option but to trust in a nursing home or healthcare center to provide the specialized needs of your loved one, twenty-four hours a day.

Nursing homes always advertise caring and highly qualified staff, happy residents, and clean, bright facilities. How can you be sure they are actually making good on these promises? What kind of care is really given behind closed doors after visiting hours are over? At Levin & Perconti, we understand that burden and are constantly seeking to ensure that nursing home residents are treated with respect and dignity.

The unfortunate reality is, all too often, our elderly are being neglected and abused. It’s a serious problem here in Illinois and across the United States that many people don’t even realize is happening. In fact, as many as 5 million elderly Americans in nursing home care are neglected or abused every year, many going unreported due to fear or inability to effectively communicate. It’s distressing to think that our elders are being mistreated, neglected, and ignored, but it could even be your loved one who isn’t getting proper care.

At Levin & Perconti, our Chicago nursing home lawyers are dedicated to exposing the truth about these facilities and health care corporations – no matter the size. We are committed to holding these negligent health care corporations accountable for their poor care, intentional understaffing, insufficient training, medication errors and other negligent or abusive practices. We research and publish the publicly available details about Illinois nursing homes, including the health violations and citations they have received from the State of Illinois and the Dept of Medicare. Read on to learn more about ManorCare of Naperville.

About ManorCare of Naperville

  • Facility Name: ManorCare of Naperville
  • Facility Address: 200 Martin Avenue, Naperville, IL 60540
  • Facility Phone: (630) 355-4111

ManorCare Naperville is a 115-bed, for-profit nursing home in Naperville, IL. They offer post-hospital rehabilitative care as well as long-term residential care. Their website boasts that ManorCare facilities are “vital medical care and rehabilitation centers with a commitment to specialized care that focuses on individual needs.”

ManorCare of Naperville has had 21 complaints that have resulted in a citation in the past three years. Some of these include insufficient hygiene practices, poor wound care, and poor incontinence care resulting in injury:

09/14/2017 Failure to provide necessary care and services to maintain the highest well being of each resident. Multiple failures in pain assessment, address skin issues, and assist in proper hygiene left a resident with a bright red, raw moisture associated skin disorder on his genitals and inner thighs, leaving him in a painful, burning condition for at least 3 weeks. The resident told the surveyor that the staff doesn’t take him to the bathroom, they just put a “pull up” on and change when he goes to bed at night. He stated he hadn’t been properly showered since he arrived at the facility and can’t clean himself well. Review of records shows he was supposed to have a skin observation audit every Thursday. This record only showed initials of nurses, with no details on observations. A Nurse Practitioner was interviewed in follow up. She confirmed his specific condition was due to poor hygiene, which he relied upon staff to provide.

09/14/2018 Failure to Assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene. Several residents have expressed that they have not been showered in extended amounts of time. Some have gone their entire stay without a shower. One was indicated on the shower record as “refused” when the resident stated that she would not refuse a shower.

07/10/2018 Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing. Treatment orders for pressure ulcers were not followed for 2 out of 3 residents reviewed. One resident was observed to have pressure sore on both left and right buttocks. There were two small open areas on the each as well as one in the tailbone area. The RN cleansed the right and applied a topical treatment. When asked about the areas left untreated, she stated she didn’t see them. The order on record only indicated treatment for that right area. (Indicating the left and tailbone sores may be formed while in the care of the facility, as well as the nurse strictly following orders and not addressing new areas of concern.)

Another resident observed has specific treatment orders, including a common cleansing solution and an anti-stick wound dressing. Neither of these things were found on the care cart. The cleansing solution was located after a half hour hunt, and the dressing was not found at all.

What You can do

If your loved one is a resident at ManorCare of Naperville and you are concerned about the level of care they are receiving, contact us at Levin & Perconti to learn more about the facility and their care history. Having this information could very well save your loved one from the pain, loss of dignity, and complications from negligent care. In fact, your action may even save their life.

Healthcare violations are a major problem for many nursing homes in Illinois and across the US, but these facilities aren’t going to be quick to share that information. Even if it is publicly available, you’ll have to hunt for it. That’s why Levin & Perconti stays on top of any new violations that occur at Illinois nursing homes and healthcare facilities.

The experienced nursing home neglect and elder abuse attorneys at Levin & Perconti are continually reviewing the violations, citations and penalties that have been issued to Illinois nursing homes. We actively investigate claims of neglect and abuse, and represent the affected residents and their caring families. We hold these facilities accountable for their actions, and get the compensation the families deserve for their pain, suffering, and additional medical bills. We have years of experience in nursing home neglect litigation.

How You can get Help

These issues are entirely preventable, and absolutely should not be happening. When you do suspect negligence or abuse issues like these, it is your right to ask questions, and you should be given clear, professional answers from the facility administration. Any hostility, threats, or attempts to deceive should not be tolerated. Levin & Perconti are widely known and respected leaders in nursing home negligence and elder abuse litigation. We are proud to be strong advocates for developing a healthy nursing home environment where deficient care and abuse of any kind will not be tolerated.

If you feel that your loved one may be in a neglect situation at ManorCare of Naperville or any other Illinois nursing home, don’t hesitate to Contact Levin and Perconti online, or call us at 877-374-1417 to set up a no cost, no obligation consultation with our experienced elder abuse and nursing home neglect lawyers.


The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at or Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.