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ManorCare of Palos Heights East

Concerning Care at ManorCare Palos Heights East Result in Resident Injuries

Placing a loved one in the care of a nursing home or health care facility is a difficult choice. You have their best interests at heart and hope that the nursing home offers the full time medical and life care that they should be and that they’re treating your loved one with respect.

The sad, bleak reality is nursing home neglect and abuse is a real and present problem in Illinois, as well as across the United States. It’s appalling to think our elders are being mistreated, neglected, their basic needs ignored. You hope that this would never be the case where your loved one is a resident.

At Levin & Perconti, we have made it our mission to fight for these families whose trust has been broken, and whose loved ones’ health and well-being has been compromised due to negligent care while in a nursing home. We expose these facilities around the state of Illinois and hold them accountable for their failures in care. Read on for details on the care at ManorCare Palos Heights East:

About ManorCare Palos Heights East

  • Facility name: ManorCare Palos Heights East
  • Facility address: 7850 West College Dr, Palos Heights, IL 60463
  • Facility phone: (708) 361-6990

ManorCare Palos Heights East is a 184-bed skilled nursing care facility in Palos Heights, Illinois. They offer post-hospital care and long-term residential care. Their website boasts that it is a vital medical care and rehabilitation center with a commitment to specialized care that focuses on individual needs.

Our research has found that ManorCare Palos Heights East has had 20 health complaints resulting in citations in the past three years. Some of these include poor skin ulcer care, potential understaffing issues, transfer mishaps, poor food service care:

03/13/2018 Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing. A resident was observed on multiple occasions to be in need of incontinence care, with her brief completely soaked, and in one instance was soaked through to the sheets. Her files state she needs extensive assistance due to poor mobility and is at high risk for pressure ulcers due to a combination of poor mobility and incontinence. When the surveyor observed the CNAs providing incontinence care, she had extensive bright red and raw areas on her behind. Later she was given dinner when she stated she was uncomfortable and needed incontinence care. The CNA didn’t return. Later, the CNA came to assist, telling the surveyor that she was the only CNA for 29 residents at the moment.

03/13/2018 Failure to ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. A resident that requires full-time supervision due to confusion and a tendency to fall while trying to get out of bed – in fact, that is why he is at the health care center, rehab after a fall at home. The resident was left alone for a time and then was found sitting on the floor on his bottom. He was sent to the ER after the fall, when his leg was observed to be internally rotated.

12/02/2016 Failure to Store, cook, and serve food in a safe and clean way. Based on observations from a health surveyor, the facility failed to correctly sanitized pots and pans, monitor food temperatures, and maintain clean food prep areas. Dates and temperatures of food were not recorded; in fact, the book to record the data in was missing. Sanitizer was not used at a high enough concentration to be effective. Warming tables were observed to be dirty and not functioning (giving a good reason behind many resident complaints about food temperature!)

What You can do

If your loved one is in the care of ManorCare Palos Heights East or another facility in the state of Illinois, and you have concerns about their care, please contact us at Levin & Perconti to learn more about the healthcare facilities’ track record. Having this valuable information could help save your loved one from loss of dignity, negligence, and even abuse.

Our expert elder abuse attorneys constantly review the latest violations and investigate the claims of neglect and abuse, representing the affected residents and their caring families, holding the facilities accountable for their actions and getting the compensation the families deserve. We are widely known and respected for successful nursing home neglect litigation and have seen a wide variety of cases.

Families have the right to know about conditions and treatment at their loved one’s nursing home or healthcare facility. You should be given clear answers to any questions you may have about your loved one’s care, and any hostility from administration should not be tolerated. We are committed to helping families navigate these difficult situations. Levin & Perconti proudly stand for the rights of nursing home and healthcare center residents and we will fight to protect your loved ones from negligent care and get your family the compensation you deserve. Click here to contact Levin & Perconti or call us at 877-374-1417 today for a free, confidential consultation with a nursing home abuse lawyer.

Disclaimer: The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at or Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.