ManorCare of Utica Ridge
If it’s time to look into assisted living for an elderly loved one, you probably have some concerns. You might worry about how your relative will feel about losing their independence. You might worry about the news stories you hear of abuse and wrongful death in nursing homes. You wonder if you can find a facility that provides dignified, professional care in a safe environment so that your family member can live their best life in their final years.
These are all valid concerns. Nursing home residents do indeed risk neglect and abuse at the hands of careless and unscrupulous staff. As more and more senior citizens enter assisted living, reports of mistreatment have risen.
It’s cases like these that make us want to help families like yours find the good assisted living facilities for your loved one. To do so, we share health inspection information taken from public records about nursing homes like ManorCare of Utica Ridge, so you have a quick reference to help you in your search for the perfect residence for your aging family member. We hope this helps you make the best decision for their well-being and helps reduce the number of elder abuse cases coming across our desks.
About ManorCare of Utica Ridge
3800 Commerce Blvd.
Davenport, IA 52807
ManorCare of Utica Ridge offers both short-term rehabilitation and and long-term residential services in a homelike environment that emphasizes personal care. The facility has 120 beds.
Medicare gives ManorCare of Utica Ridge an outstanding Much Above Average rating overall. This rating takes into account a Much Above Average quality measures rating, Above Average staffing rating, and Average health inspection rating.
Despite excellent ratings, no nursing home is perfect. Most recent health inspection documents list some deficiencies found at the facility, including but not limited to, the following:
6/28/18 Failure to ensure services provided by the nursing facility meet professional standards of quality. The facility failed to follow physician orders and left surgical dressings on a resident longer than instructed.
6/28/18 Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing. The facility was found to have failed to provide proper interventions to prevent and treat pressure ulcers for two residents. One resident was observed sitting and wearing shoes for longer periods than was recommended for her pressure ulcers. She was not repositioned or given heel protectors as ordered. A second resident was observed as being without an air mattress or prevalon boots to treat her pressure ulcers.
6/28/18 Failure to provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM, and/or mobility, unless a decline is for a medical reason. Staff failed to complete regular range of motion exercises for one resident. The resident complained that she was not given the opportunity to exercise, and the facility lacked documentation of a restorative program of ROM for the resident.
How to Pick the Best Nursing Home
There’s a lot to consider when choosing a nursing home for a family member. You want a safe environment with highly trained and responsible staff who can provide all the services and attention your loved one requires to meet their individual needs. So how do you go about finding such a facility?
Start by exploring nursing homes in your area. Ask trusted acquaintances or your relative’s doctor or social worker for suggestions. You can also do online searches to discover what facilities are nearby. Internet searches will also help you find any news stories about mistreatment at local nursing homes or government ratings and inspection findings for specific facilities. Medicare.gov is a great resource for these ratings.
When you’ve identified some promising facilities, schedule a visit to each one. This allows you to observe the environment, staff, and other residents and ask questions about pertinent aspects of your loved one’s care. It’s also a good idea to stop in unannounced to see how the facility operates when it’s not expecting visitors. Don’t hesitate to stop in again or call if you have further questions after your initial visit.
After collecting all of the information you can about your best options, compare your findings and discuss them with your relative and other decision-makers. Together you can decide which nursing home is the best match for your loved one. Then you can begin making arrangements for them to take up residency.
If you do your due diligence in researching and vetting nursing homes, your chances of picking a safe one are much better. Your family member will be more comfortable and you’ll have more peace of mind about putting them in assisted living.
Protecting Your Loved One in Assisted Living
If you’ve already picked a highly-rated nursing home after careful research, you’ve already done half the work and most likely your loved one will be fine. However, even the best facilities can fall on hard times or change management or make a hiring mistake, and suddenly the quality of care previously offered begins to slip and residents face neglect and abuse. Therefore, it’s important that the families and friends of residents remain vigilant about their loved one’s care.
After your family member enters assisted living, visit and communicate often so you can check their well-being and they can confide in you about anything wrong they experience. Unfortunately, the most vulnerable residents are often unable to recognize or report abuse and neglect, so it’s up to you to keep an eye out. There are many signs of abuse, but here are a few to keep in mind when you visit:
- Untreated severe bedsores
- Unexplained injuries like bruises, burns, or scars
- Evidence of poor circulation like sunken cheeks or eyes
- Weight loss or malnourishment not due directly to an illness
- Frequent trips to the emergency room or doctor
- Wrong type or the wrong amount of medication administered
- Poor hygiene or unwashed clothes or hair
- Instances of wandering or elopement
- Frequently misplaced or lost personal items
- A lack of basic necessities, including utilities, water, and food
- A dirty room or bathroom
- Frequent trouble sleeping
- Unusual violent or withdrawn behavior
- Sudden depression or confusion
- Signs of trauma like rocking back and forth
If you notice anything “off” about your relative after they enter assisted living, report it to staff immediately. You should be able to take concerns to management any time and expect to be heard. It helps to document what your family member tells you or what you see so you can keep the facts straight. Management should take immediate action to correct and prevent any issues you report to them. However, if they react dismissively or defensively to your concerns or fail to take corrective action, you may need to resort to the law.
Levin & Perconti Can Help
At Levin & Perconti we know how tragic it is when a loved one becomes a victim of elder abuse at the hands of nursing home staff. That’s why we are dedicated to fighting for the rights of those victims and their families. If your loved one has suffered personal injury while in assisted living, we can help you seek justice like we have for hundreds of other families. If you need help with an elder abuse case, click or call Levin & Perconti at 888-424-5757 any time for a free consultation and more information.
Disclaimer: The above health inspection findings are taken from public records kept and published by Medicare and the state of Illinois and are not complete. Levin & Perconti cannot confirm that this page’s content includes the latest information available. Any corrections or additions made to these public records after publication of this page will not be found here. For the most up-to-date information, visit www.il.gov or medicare.gov. This page is a legal advertisement and informational resource for visitors and is not endorsed by the named facility or any government agency. Levin & Perconti does not have any affiliation with the named facility.
Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf.