ManorCare of Westmont

• Facility name: ManorCare Westmont
• Facility address: 512 East Ogden Avenue, Westmont, IL 60559
• Facility phone: (630) 323-4400

ManorCare Westmont is a 149-bed “for-profit” nursing home facility in Westmont, IL. This facility offers post-hospital rehabilitation care and long-term residential care. The ManorCare website boasts that their facilities are “vital medical care and rehabilitation centers with a commitment to specialized care that focuses on individual needs.”

ManorCare Westmont has had 9 complaints that have resulted in citations in the past three years, and a total of 23 health inspection citations since 2017. Some of these citations have included mishandled transfers leading to injuries, unsafe feeding tube, and IV medication practices, unnecessary antipsychotic medication administered, improper infection control measures, and medication errors in timing.

10/11/2017 Failure to make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents. Multiple failures in safe patient transfer protocol resulted in injuries. One resident suffered a broken tibia when the CNAs attempted a single-man transfer to help her dress. She fell, catching her leg under the bed with an audible crack. Another resident, a paraplegic with no sensation from the waist down suffered a broken tibia/fibula after an improperly performed transfer resulted in the resident’s legs not pivoting/being moved properly; the left leg was broken.

01/24/2018 Failure to ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. A staff member did not follow proper feeding tube protocols regarding medication administration for a resident. They did not check the tube for proper placement nor did they properly flush the tube with water after administering medications. These mistakes could cause a host of complications, including the medication being delivered to the lung instead of the stomach, which can result in pneumonia.

01/24/2018 Failure to provide for the safe, appropriate administration of IV fluids for a resident when needed. A resident was receiving an extended course of antibiotics through a PICC line. There were no records of measuring the circumference of the arm or the external catheter length, nor any records of dressing changes.

01/24/2018 Failure to provide appropriate pressure ulcer care and prevent new ulcers from developing. A resident who is totally dependent on staff for all daily living activities developed a large pressure sore in the tailbone area. The staff had multiple excuses as to why the wound presented, fear of disturbing medical devices in place and weight gain (which according to records was false) were presented.