Who are the Illinois Long-Term Care Ombudsmen?

Who are the Ombudsmen of Illinois?

The advocates and volunteers who work for the Illinois Long-Term Care Ombudsmen Program are crucial to protecting the well being of Illinois nursing home residents. These advocates defend and advocate for the rights of residents by looking into and resolving complaints against Illinois nursing homes for residents and families. The Ombudsmen act as a voice for residents and provide valuable information to help families advocate for them, including information on what services are available and how they can receive them.

When a resident does not have family or friends who can visit them on a regular basis, an ombudsman may also be the person who identifies problems, such as nursing home negligence. No matter the situation, the ombudsmen fight for quality care and respect for all residents living in nursing homes they serve. The ombudsmen can also report problems at nursing home facilities.

How did the Illinois Ombudsmen Program Start?

The Illinois Ombudsman program was mandated under the Federal Older Americans Act and the Illinois Act on Aging. Both of these statutes sought to improve the quality of life of people in nursing homes and long term care facilities. The program focuses on several areas to protect the rights of individuals in nursing homes. The first area is advocating improving quality of care and quality of life for patients in Illinois. The second area the program promotes is to encourage seniors to be advocates for themselves. The next area is serving as an investigative body for complaints and concerns of residents in nursing home. The organization also focuses on listening to the perspectives of individuals in nursing homes and maintaining their confidentiality.

What Services do the Ombudsmen do?

The ombudsman's services are free and available to current nursing home residents, family members and friends. In addition to the services listed above, they also give advice to families who are considering long-term care for a loved one. If you have a loved one currently residing in an Illinois nursing home, or are looking into long-term care options for a family members, contact the Illinois Long-Term Care Ombudsmen Program by calling the Illinois Senior Helpline at 1-800-252-8966 or 217-524-6911 outside of Illinois. City specific Ombudsmen contact information is available through the state of Illinois Department of Aging. The contact for the city of Chicago is Bernard Cobbins and can be contacted at Bernard.robbins@cityofchicago.org

How Can Illinois Injury Lawyers Help?

While Ombudsmen can play a significant role in advocating for those who are in nursing homes, some cases require the attention of an experienced attorney. The nursing home lawyers at Levin & Perconti have represented residents in cases against nursing homes throughout Illinois. If you believe that a loved one was harmed or injured in a nursing home because of abuse or neglect, we can help you seek justice and fair compensation. Please feel free to call us at 312-332-2872 or 877-374-1417 or complete our Contact Us form and a Chicago injury attorney will call you back to discuss your claim in a free and confidential consultation.

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Levin and Perconti was always there when we needed them and very quick to answer any questions. We are happy to say that Ashley Herschberger was very professional, informative, kind, and prompt when it came to our case. She was always there if we had a concern or a question. We would recommend Ashley and the law firm, Levin and Perconti, to anyone else. We would also come back with another case of our own if ever needed. The Gonzalez Family
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Mr. Levin, Mr. Perconti and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Peconti were more than just our lawyers. Words can’t really express our gratitude. My family and I will always be grateful for the compassion that they showed us. I want to thank you for what you did for my family, and for always being there for us. W.R., Medical Malpractice Client
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Our deepest appreciation to the law firm of Levin & Perconti, and in particular to Margaret Battersby Black, in the handling of the lawsuit we field n behalf of our sister who sustained life-threatening injuries as a nursing home resident. Margaret’s representation, guidance, and professionalism gave us the sense that we could put our trust in Levin & Perconti and the final outcome proved that to be true. D.G., Nursing Home Client
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I want to send my heartfelt thanks to John Perconti and the Levin & Perconti staff in taking our case. Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf. M.R.Z., nursing home client
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Mr. Levin, Mr. Perconti, and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Perconti were more than just our lawyers. Words can’t really express our gratitude. W.R., medical malpractice client