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Will My Case Get the Attention It Deserves at Levin & Perconti?

It’s natural to worry about whether a law firm will truly pay attention to your case. When you’re dealing with a serious injury, a medical crisis, or the loss of someone you love, the last thing you want is to feel like just another file on someone’s desk. People often come to us after feeling ignored elsewhere or after struggling to get updates during one of the most difficult moments of their lives.

We understand those fears. You deserve a legal team that listens, answers your questions, and stays with you for the long haul.

At Levin & Perconti, we build every case around that promise. Our attorneys limit the number of cases they take on so they can devote the time, care, and preparation a serious matter requires to each family. We don’t rush cases, push them aside, or handle them on autopilot because what happened to you deserves more than that.

In this article, we explain how we make sure every client receives meaningful attention, how our team-based approach supports you, and what you can expect from us from the very first call.

The Steps We Take to Give Your Case Consistent Attention

From the moment we take on your case, our team follows a deliberate process designed to keep your matter moving and ensure you always feel supported.

Each step below reflects how we stay focused, organized, and present throughout your case, regardless of its complexity or duration.

1. Our Team-Based Approach

You should never feel unsure about who’s working on your case or whether anyone is paying attention. Our team-based model is designed to keep you supported, informed, and moving forward at every stage. Every case is led by experienced attorneys who oversee strategy and major decisions. They’re supported by a team of associates, paralegals, nurses, and staff who help with communication, record review, and the daily preparation that strengthens your case. With multiple professionals involved, someone familiar with your situation is always available even when your attorney is in court or meeting with experts. Clients often tell us this approach helps them feel seen and cared for as one client shared,
“Margaret, Daisy and Bryan. This magnificent cohesive team led by Margaret represented us for my mom’s nursing home wrongful death case. They were most patient and responded timely to many questions throughout the entire process. All demonstrated professionalism and extensive knowledge of case and state laws. Their in-depth investigative work uncovered details which were unknown to us and yet sadly confirmed our suspicions.” Kathy and Ron
We have built this structure to provide our clients with steady attention, especially in long or complex cases. With a full team behind you, your case benefits from continuity, thoughtful preparation, and the reassurance that progress is always being made.

2. Consistent Communication

Communication shouldn’t add stress to an already difficult situation. You deserve clear updates and answers when you need them. From the start, we explain what to expect and how often you’ll hear from us. As your case progresses, we provide regular updates and ensure that someone familiar with your case is always available when you call. Clients consistently tell us this brings peace of mind. One shared,
“We were referred to Susan Novosad by my mom’s attorney when she was injured in a fall at a Chicago area hospital. All we wanted was to have my mom incur no expenses pursuant to her injury. Susan took over and put us on a cruise control as far as communication with the defendants and Medicare/Medicaid were concerned. A suitable settlement was reached. Everything was handled in a very professional manner with extremely personal and friendly attention.”
Our goal is straightforward: to keep you informed, supported, and confident throughout the process.

3. Long-Term Commitment to Complex Cases

Complex cases don’t move quickly, and families deserve a legal team that stays engaged the entire time. Even when records take months to gather or experts need time to review what happened, we remain actively involved.

When we take your case, we commit for the long haul. Our team keeps reviewing records, preparing the next steps, consulting with experts, and keeping you informed. Even when progress isn’t visible, the work continues behind the scenes.

Long cases require persistence and communication; two things we never step back from. You won’t go through a lengthy process without steady support from us.

4. Resources and Financial Strength

Serious cases depend on resources. Medical experts, investigators, record reviews, and careful preparation all take time and money. We make sure those resources are in place from the start.

Levin & Perconti covers the upfront costs of litigation, so families never have to worry about paying for experts or withdrawing from the case due to expense. Our attorneys work with experienced medical professionals and specialists who help us understand the issues and prepare for trial when needed.

Because we possess the financial strength and experience to support complex cases, we can focus on doing the work the right way, rather than the fastest or cheapest way.

What You Can Expect From Day One Working With Levin & Perconti

You should feel supported from the moment you reach out. During your first call, an attorney will listen to your concerns, address your immediate questions, and explain what the early investigation entails.

If we take your case, we start working right away, collecting records, reviewing them with medical professionals, and keeping you informed as we learn more.

Here’s what you can count on:

  • Clear next steps so you always know where your case is headed
  • Regular updates as we move through the investigation and litigation
  • Straightforward explanations in plain language
  • A responsive team that knows your case and is available when you call

Our goal is to make this process manageable during a time that feels anything but. If you want to understand your options or talk about what happened, it’s best to speak directly with an attorney.

Call (312) 332-2872 or fill out an online form for a confidential conversation about your situation.

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