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Canyon Transitional Rehabilitation Center, LLC

Canyon Transitional Rehabilitation Center, LLC is a for-profit skilled nursing facility in Albuquerque that provides short-stay rehabilitation and long-term care. The facility suffers from quality issues and higher-than-average staff turnover. If your loved one has experienced nursing home abuse at Canyon Transitional Rehabilitation Center, LLC, Levin & Perconti can help.

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A skilled nursing facility is a health care provider with a legal obligation to provide patients with a reasonable standard of care and adhere to federal regulations. Nursing home abuse constitutes medical malpractice, and in many cases, it is a crime punishable by fines and imprisonment.

Nursing home abuse and neglect are also subject to civil penalties. If your loved one has experienced abuse or neglect in a nursing home, an Albuquerque nursing home abuse lawyer can help you pursue damages and get justice for your loved one.

About Canyon Transitional Rehabilitation Center, LLC

Canyon Transitional Rehabilitation Center, LLC is a 73-bed facility located at:

10101 Lagrima de Oro Northeast
Albuquerque, NM 87111
Phone: (505) 298-1231

This facility offers the following services:

  • Short-stay care
  • Long-term care
  • Respite care
  • Palliative care
  • Rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Speech therapy
  • Hospice care

Residents can choose between private or semi-private rooms. There is an on-site beauty salon/barber shop, an activity room, and a baby grand piano. Residents have access to a computer with internet access and Wi-Fi. This facility allows pets.

COVID-19 Care Facility in 2020

Despite its substantial history of health violations, the state government gave Canyon Transitional Rehabilitation Center a $1.3 million monthly contract to become an exclusive COVID-19 care facility during the peak of the pandemic. As a result, the facility’s 54 residents were evicted and sent home or to other facilities.

Who owns Canyon Transitional Rehabilitation Center, LLC?

Genesis Healthcare is the owner of Canyon Transitional Rehabilitation, LLC in a convoluted corporate structure potentially designed to shield the company from liability and obscure profits, according to the U.S. House of Representatives.

According to Provider Magazine, Genesis Healthcare is the largest nursing home company in the United States.

In 2017, the U.S. Justice Department denounced Genesis Healthcare as an unscrupulous provider. The characterization was made during an announcement that Genesis Healthcare would pay $53.6 million for improperly billing Medicare and Medicaid for unnecessary services and “grossly substandard nursing care.”

A 2021 Santa Fe New Mexican story noted that Genesis Healthcare’s 25 New Mexico nursing homes have faced 65 lawsuits in the past four years, many of which have alleged that Genesis Healthcare regularly understaffs and underfunds its facilities to maximize profits.

History of Nursing Home Abuse at Canyon Transitional Rehabilitation Center, LLC

Canyon Transitional Rehabilitation Center has a long history of abuse, neglect, and substandard care. The facility has had 20 cases filed against it.

In 2019, a man was left on the floor screaming for help for hours after falling out of bed.

In 2018, inspectors observed an elderly man with a history of respiratory problems gasping for air. His legs had turned blue due to a severe drop in oxygen. Inspectors observed that staff appeared to be unsure of what to do until someone finally called 911. The facility was understaffed by 18 positions at the time.

In 2017, a 77-year-old woman was sexually assaulted by another patient, and she was forced to wait 20 minutes for staff help with the other patient present. This incident is the subject of an ongoing lawsuit against the facility.

Health Violations

Canyon Transitional Rehabilitation Center, LLC has been fined $97,620 since 2021. It has been inspected 44 times since 2005. Nursing homes without complaints or compliance issues are only inspected once annually. This nursing home has received 13 complaints in the last three years that have resulted in citations.

In the last year, Canyon Transitional Rehabilitation Center, LLC has had seven citations, including the following, which were discovered during the most recent inspection on April 28, 2022:

  • Failure to ensure all patients had advance directives
  • Inappropriate use of antipsychotic medication
  • Failure to maintain sanitary food preparation practices and surfaces in the kitchen
  • Failure to maintain complete medical documentation of changes in patient conditions
  • Failure to properly isolate COVID-19 patients and wear appropriate personal protective equipment when providing services to COVID-positive patients

Staffing at Canyon Transitional Rehabilitation Center, LLC

Canyon Transitional Rehabilitation Center’s nursing staff levels are slightly above state and national averages in most categories, but the facility experiences a significantly higher-than-average staff turnover rate.

The national average is 53.5 percent, and the state average is 61 percent, but Canyon Transitional Rehabilitation Center’s staff turnover rate is 65.9 percent.

The turnover rate for registered nurses, in particular, is remarkably high at 76.5 percent compared to national and state averages of 52.3 percent and 63.1 percent, respectively.

Even the administrative turnover rate is markedly higher than average, with three administrative staff members having left the facility compared to a national average of 0.8 and a state average of 1.

According to the Center for Medicare Advocacy, high staff turnover is linked to low star ratings and poor work conditions. High turnover rates adversely affect the quality of care nursing home residents receive, which may result in the following:

  • Higher rate of hospitalizations
  • Increased use of patient restraints
  • Increased infection control violations

Quality of Care Concerns at Canyon Transitional Rehabilitation Center

Medicare’s overall quality rating of Canyon Transitional Rehabilitation Center is three stars, which is average.

Short-Stay Quality of Care

The rating for short-stay quality is above average. However, short-stay residents only experience improvements in their mobility 57.6 percent of the time, compared to a national average of 74.1 percent and a state average of 66.5 percent.

Short-stay patients at Canyon Transitional Rehabilitation Center are also more likely to experience worsened abilities to move around and care for their own needs.

Long-Term Quality of Care

Medicare has given this facility a long-term care quality rating of two stars, which is below average, due to several serious areas of concern.

Pressure Ulcers

Patients at Canyon Transitional Rehabilitation Center are approximately 50 percent more likely to develop bedsores than state and national averages. As many as 12.9 percent of long-term care patients at Canyon Transitional Rehabilitation Center, LLC develop pressure ulcers, compared to 8.1 percent nationally and 8.3 percent statewide.

Bedsores in nursing homes are nearly always preventable through appropriate and frequent repositioning, keeping the skin clean and dry, and performing regular skin checks. Once bedsores occur, they can lead to serious infections and death. Healing from bedsores can take years, and some patients never completely heal.

Indwelling Catheters

Indwelling catheters should only be used in rare, specific cases, but nursing homes often use them inappropriately as a substitute for care, especially when understaffed.

Despite its above-average staffing levels, Canyon Transitional Rehabilitation Center, LLC’s use of indwelling catheters is more than quadruple the state and national averages, with 8.6 percent of long-term care patients having chronic indwelling catheters compared to 1.6 percent nationally and two percent across the state.

Indwelling catheters are a significant risk factor for urinary tract infections, and the majority of patients with long-term indwelling catheters have persistent asymptomatic bacterial infections. Patients with indwelling catheters are also more likely to contract multidrug-resistant urinary tract infections.

Unresolved urinary tract infections can lead to sepsis and death. Complications associated with long-term indwelling catheters also include:

  • Prostatitis
  • Penile ulcerations
  • Obstruction
  • Trauma
  • Acute pyelonephritis
  • Renal abscess


Reductions in mobility in the aging population are not always preventable, but they should not be the norm.

Nationwide, an average of 17.2 percent of nursing home patients experience reduced mobility, and the statewide average is 19.2 percent. However, a shocking 40.8 percent of long-stay patients at Canyon Transitional Rehabilitation Center, LLC experience worsened ability to move independently

Weight Loss

The percentage of patients who experience excessive weight loss at Canyon Transitional Rehabilitation Center is above the state and national averages at 9.1 percent. The national average is 6.1 percent, and the state average is 6.7 percent.

What to Do If You Suspect Abuse at Canyon Transitional Rehabilitation Center, LLC

If you are aware of nursing home abuse at Canyon Transitional Rehabilitation Center, LLC, this should be reported to the New Mexico Health Facility Complaints Hotline at (800) 752-8649. This information will be relayed back to the facility, which will be required to investigate and file a report within five days.

You can also report the abuse to the New Mexico long-term care ombudsman. The long-term care ombudsman provides patient advocacy services, including investigations of abuse.

If you suspect a crime has been committed against a resident, please contact the Albuquerque Police Department and file a report. If the resident’s personal safety is in jeopardy, call 911. If the victim is your family member, consider moving your loved one to a safer location.

After you have ensured your family member is safe, contact a nursing home abuse lawyer in Albuquerque. An attorney can advise you of your legal options and may be able to pursue a civil lawsuit on behalf of your loved on

Levin & Perconti Will Fight for You

Levin & Perconti is passionate about advocating for our most vulnerable citizens who have faced abuse and neglect at the hands of nursing homes who failed them. We have more than 200 years of combined experience standing up for individuals against big and powerful corporations.

Nursing home cases are complex, but our attorneys have a proven track record in holding negligent and abusive nursing homes accountable:

  • $2.7 million verdict for the estate of a 67-year-old man who died after falling at a nursing home
  • $2.9 million verdict on behalf of the family of a 57-year-old nursing home resident who suffocated to death as a result of negligent tracheostomy tube care
  • $2.8 million nursing home settlement against a nursing home and physician that allowed a 59-year-old resident to develop painful and infected bedsores

If your loved one has suffered neglect or abuse at Canyon Transitional Rehabilitation Center, LLC, a nursing home abuse lawyer at Levin & Perconti will stand by you to get justice for your loved one. Contact us today to schedule a free consultation.