Symphony at Bronzeville

Basic Health and Safety Standards Ignored at Symphony of Bronzeville

Symphony of Bronzeville is a post-acute care facility with over 300 beds located at 3400 South Indiana in Chicago, Illinois. Health and safety inspectors have cited the large for-profit home in recent years for food safety problems, poor nutrition and hydration of residents, and staff ignoring basic health and safety standards, resulting in a chronic below average rating by the U.S. Centers for Medicare and Medicaid Services (CMS).

Bronzeville Facility Cited for Issues Related to Improper Nutrition and Resident Dehydration

Elderly or mentally disabled residents may not feel thirsty or not remember when it is time to eat and drink. And those individuals battling underlying health issues or injuries may need assistance with eating and drinking or require an individualized nutrition plan. Ultimately, Illinois nursing homes are responsible for that care and should never fail to provide even the most basic of necessities such as food and water or access to nutritional support.

A review of state inspection reports of Symphony at Bronzeville reveals a pattern of poor care and repeat violations related to nutrition and hydration of residents. Inspectors continue to cite the facility for failing to provide suitable food or water supervision following physician orders, as well as give access to the resources necessary for residents to eat or drink. All the while, few penalties or accountability enforcements have settled into place.

  • As noted in a September 28, 2017 report by CMS inspectors, many residents require help of personal physical assistance while eating or drinking. Records review the facility failed to provide meals as physicians ordered or provide liquid protein and other nutritional supplements when necessary. As residents began to show signs and symptoms of severe dehydration and malnutrition including drastic weight loss over a 90-day period, it showed staff were not intervening to provide and serve diet requirements as ordered.
  • Again, in November, 2017, the facility was cited for failing to give 10 of 11 residents enough fluids to keep them healthy and prevent dehydration although doctors shared prior concerns about fluid intakes. Inspectors were not able to locate water pitchers available to residents for hydration and rather than fixing the issue, staff responded that they simply "did not know why they weren't available." In addition, several residents were observed eating and feeding themselves without any assistance when they required extensive help of one staff member.

Nursing home staff, including consulting medical professionals, must take special care to residents who require meeting dietary goals as part of their daily well-being. If help eating or drinking is needed it should be provided and food served should reflect the plan outlined by a physician or dietitian and staff must supervise and monitor both the food and liquid intake when necessary. Additionally, the resident should be seen by a doctor immediately upon noticing any difficulty and to prevent a more serious condition. Both malnutrition and dehydration are serious health concerns and lead to a higher incidence of illness that easily turn deadly. The failure to provide proper nutrition or hydration may be considered neglectful care.

Hold Symphony at Bronzeville Accountable for Neglect, Abuse, or Malpractice

If your loved one was neglected while staying at Symphony of Bronzeville or any other nursing home and suffered from malnutrition or dehydration, contact the legal team at Levin & Perconti to discuss your case.

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