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Symphony Nursing Homes

While not every Symphony facility shares the same reviews, many are still struggling with major understaffing, the prevention and treatment of painful bed (pressure) sores, deadly medication errors, the mismanagement of nutrition plans, and simple things like failing to provide infection control plans and fire safety inspections. While the network praises itself for providing a “family-focused operation that delivers quality outcomes” Levin & Perconti’s legal team has proven otherwise.

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Residents Continue to Suffer at Symphony Nursing Homes

With reports of nursing home negligence and abuse of residents trending in our communities and the Illinois Department of Public Health’s (IDPH) Bureau of Long-term Care receiving nearly 19,000 calls related to nursing homes each year, it’s no wonder making the decision to put your loved one in the care of others is a terribly tough decision to make. Through our work, the attorneys at Levin & Perconti understand that burden and are in a constant push to ensure nursing home residents are well cared for and treated with respect and dignity. We also encourage families to take the time to become better informed about a home’s practices or past incidents in violation of the Illinois Nursing Home Care Act when choosing a home for their loved one. Knowing this history can protect residents from the abuse and neglect events that rob their rights to receive care and protect their health and even their lives.

A Closer Look at the Symphony Post Acute Network

Our attorneys regularly review nursing home data, safety and violation concerns, and meet with families who need support in making a claim of abuse and neglect on behalf of their loved ones. Through this work, it has been consistently concluded that several Chicago-area nursing homes are grossly understaffed and continue to collect long lists of serious care violations, penalties and fines resulting from inspections by IDPH and the U.S. Centers for Medicare and Medicaid Services (CMS). Although marketed for providing state-of-the art health resorts, the Symphony Post Acute Network (SPAN) is one for-profit group that stands out as a repeat offender. Responsible for more than 30 long-term care and posthospital rehabilitation facilities located in Illinois, Wisconsin, Indiana and Arizona, the Symphony network operates most of its homes in the Chicagoland area, including:

Life at a Symphony Home

Levin & Perconti represented the family of Catherine Hudson, who was admitted to a Symphony home in the spring of 2011. Hudson was diagnosed with multiple sclerosis and required assistance with daily activities due to her developing disease. When she was admitted to the nursing home, staff developed a plan of care to address her needs. During Catherine’s residency, she suffered several injuries as a result of the staff’s failure to follow this plan. In the spring of 2013, Catherine developed multiple infected pressures sores. In June 2014, she fractured her left knee. Two months later, doctors placed a feeding tube in her stomach to ensure that she received proper nutrition. On August 19, 2014, her feeding tube became dislodged. The staff reinserted the feeding tube without confirming proper placement using X-ray imaging. They continued to feed her through the improperly inserted tube, and this caused liquid food to leak throughout her body and widespread infection. The following day, Catherine was admitted to a local hospital where she died 11 days later as a result of her injuries caused by the tube’s improper positioning.

Most recently, several Symphony homes have been in similar legal battles over alleged negligent care that led to the death of residents, including an elderly woman who suffered a stroke which was not promptly diagnosed or treated and died several days later and another resident who suffered from blindness and required assistance with eating but choked when nursing home staff failed to properly supervise her. The woman ultimately died from cardiac arrest. In 2017, a Symphony home in west Chicago was also fined for failing to immediately report violations involving staff to resident abuse and hiring people with a legal history of abusing, neglecting or mistreating residents.

In addition, many nursing homes in the Symphony network have been cited and fined for these issues.

  • Failing to give residents proper treatment to prevent new pressure sores or heal existing bed sores.
  • Ensuring each resident receives an accurate assessment by a qualified health professional.
  • Taking measures to protect residents from unnecessary medications and drugs through proper management and monitoring.

Nursing homes and staff must be held accountable for these horrible failures to properly care for and pay attention to their residents. The failure to follow protocol has proven to be the difference between life and death.

Nursing Home Cases Handled by Levin & Perconti

The truth is, abuse and negligence events can happen at any home but at Symphony facilities the incidences are far too common. At Levin & Perconti, we represent injured nursing home residents, as well as the families of those who have lost a loved one because of abuse. Many of these cases involve matters such as:

The Illinois nursing home attorneys at Levin & Perconti can help if a loved one or patient has suffered or been injured from a stay at a Symphony Post Acute Network facility. These issues are not supposed to happen at nursing homes and when they do, questions should be asked, and clear answers and swift accountability and punishment should follow.

Chicago's Nursing Home Abuse and Neglect Attorneys

Levin & Perconti is one of the most widely-known and respected nursing home abuse and neglect law firms in Illinois, achieving multiple million dollar verdicts and settlements for individuals and families who have been impacted by nursing home abuse, malpractice, or neglect associated with intentional understaffing.

Our consultations are always free, confidential, and handled by one of our skilled attorneys. Click here to fill out an online request form or call us toll-free at 1-877-374-1417 or 312-332-2872.