Symphony at 87th Street

Symphony at 87th Street is a 210-bed facility, with a home at 2940 West 87th Street in Chicago, Illinois and was previously known as the Renaissance at 87th Street. The home is part of the Symphony Post Acute Network (SPAN) of more than 30 for-profit care long-term care and posthospital rehabilitation facilities located in the Midwest and Arizona. U.S. Centers for Medicare and Medicaid Services (CMS) has repeatedly given the facility “below” or “much below” average scores for health inspection, staffing, and quality measure ratings. Several deficiencies have put residents at risk for injury, sickness, abuse, neglect and death related to:

• Unauthorized Physical and/or Chemical Restraint Use
• Physical Abuse
• Alzheimer’s and Dementia Patients
• Falls, Improper Transfers, Drops by Staff
• Medication Errors
• Wandering and Elopement from facilities
• Pressure Sores
• Clogged Breathing Tubes
• Sepsis and Other Infections
• Burns
• Malnutrition and/or Dehydration
• Physical or Sexual Assault or Abuse

In the latest CMS report (2017), inspectors cited serious deficiencies nine times with a level two harm rating (out of four, least to most) when the facility failed to:

• “1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents.
• Provide necessary care and services to maintain the highest well-being of each resident.
• Make sure that each resident gets a nutritional and well-balanced diet unless it is not possible to do so.
• Make sure each resident receives an accurate assessment by a qualified health professional.
• Store, cook, and serve food in a safe and clean way
• 1) Make sure that each resident’s drug regimen is free from unnecessary drugs; 2) Each resident’s entire drug/medication is managed and monitored to achieve highest well-being.
• Have a program that investigates, controls and keeps infection from spreading.
• Have a program that investigates, controls and keeps infection from spreading.”