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Symphony of South Shore

When placing a loved one in the care of a nursing home, of course you have their best interests in mind. It’s not an easy decision to have someone else in charge of your loved one’s around the clock care, but in many cases, a nursing home is your only option, and you expect professional care and results. You hope that they at very least will treat them with respect and give them dignity, and meet all of their medical and daily life needs.

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Sadly, you can’t help but wonder about what their care is like when you can’t be there to visit. What’s going on that you don’t see? How are these residents treated when visitor hours are over, and the doors are closed? Unfortunately, your intuition may be right.

Nursing home neglect and abuse is a very real problem in Illinois and across the United States. It’s a serious and mostly silent problem. Most people don’t even realize it’s happening in their neighborhood and possibly to their loved ones. As many as 5 million elderly Americans in nursing home care are neglected or abused every year. It’s distressing to think that our elders, and our loved ones, are being mistreated, neglected, and ignored.

At Levin & Perconti, our expert elder abuse attorneys are dedicated to exposing the truth about these facilities. We hold these negligent nursing homes accountable for their actions and get the affected residents and their families the compensation they deserve. Here are the details on Symphony of South Shore.

About Symphony of South Shore

  • Facility name: Symphony of South Shore
  • Facility address: 2425 East 71st Street, Chicago, IL, 60649
  • Facility phone: (773) 721-5000

Symphony of South Shore is a very large, 248-bed nursing home facility in Chicago, IL. This facility offers post-acute care and rehabilitation, as well as long term care. Their website advertises that their “guests” will feel like they are in a fine hotel, with an emphasis on tranquility and comfort. They are “one of the country’s most innovative leaders in post-acute care and management services… working to provide the best possible outcomes for our guests.”

Symphony of South Shore has had a whopping 45 complaints that had resulted in citations in the past three years. Some of these have included falls, insufficient diabetic care, and lack of proper skin check care (ulcer prevention) among others;

04/04/2018 Failure to provide appropriate treatment and care according to orders, resident’s preferences and goals. Failure to properly monitor and document blood glucose levels resulted in the hospitalization of a resident. Elevated blood glucose levels and a change to the residents mental status was noted, but no doctor was informed. After a few days, the resident was sent to the hospital with a diagnosis of acute diabetic ketoacidosis.

04/04/2018 Failure to honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights. A resident room transfer occurred without letting the resident know what was happening and why. The resident was frustrated and confused by this. It was 5 or 6 days later that they were given the explanation that another resident required isolation.

01/25/2018 Failure to ensure services provided by the nursing facility meet professional standards of quality. The staff provided spotty and questionable documentation of skin checks (visual inspections checking for changes to the skin and documenting any new wounds.) The surveyor noted only two documented skin checks for a resident when reviewed electronically, and when requested in person, two more checks were entered. The entry dates on the newly appearing checks were the same day. The staff member was questioned and responded that she remembered those checks, they were done during showers.

04/23/2018 Failure to administer the facility in a manner that enables it to use its resources effectively and efficiently. Failures at the administrative level as well as maintenance level resulted in residents and water sources testing positive for Legionella bacteria. After this was determined, the facility failed to provide a timeline for working toward a solution to this problem, with the Director of nursing having been on staff for 3 weeks and had no information on the mater.

It’s Time to get Answers

If you have a loved one at Symphony of South Shore or any other Illinois nursing home, and you have concerns about the care they are receiving, don’t hesitate to contact us at Levin & Perconti to learn the details about their care history. This information may protect your loved one from neglect, loss of dignity, and potentially even abuse. The attorneys at Levin & Perconti stay on top of any care violations that occur at Illinois nursing homes so that you can be well informed.

Our experienced nursing home and elder abuse attorneys research these care violations and represent the families and their loved ones affected, including the families who have lost a loved one as a result of negligence or abuse at a nursing home. We hold these facilities responsible for their negligence and get the families the compensation they deserve for their suffering and additional medical bills. In our years of experience, we’ve seen that this nursing home negligence comes in many forms. Some of the cases we have seen have included such matters as:

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These issues are all avoidable and should not be happening. If you do suspect your loved one may be the subject of these issues, you have the right to ask questions of the nursing home administration. Your questions should be answered clearly, respectfully, and fully. Any attempts to justify or excuse these actions should not be tolerated. Levin & Perconti are widely known and well-respected leaders in nursing home abuse litigation. We are proud advocates for creating a healthy nursing home environment nationwide, where subpar care will not be tolerated.

If you feel that your loved one may be the subject of elder abuse or may be in a neglect situation at Symphony of South Shore or any other Illinois nursing home facility, Contact Levin and Perconti online today, or call us at 877-374-1417 to set up a no-cost, no-obligation consultation with our experienced elder abuse and nursing home neglect lawyers.


The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at or Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.