Symphony of Chicago West

With Too Few Workers, Symphony of Chicago West is Not Able to Meet Patient Needs

Although Symphony of Chicago West, located at 5130 West Jackson Boulevard, has more than enough issues related to its below average rating given by the U.S. Government Site for Medicare, it is the massive size of the facility that creates most of the tragedies related to serious shortcomings in delivering patient care. The truth is, with more than 230 beds, this for-profit nursing home faces many fails due to lack of staffing and resources to support such a large group of sick and recovering elderly patients, and memory diseased residents. Even a quick review of recent health and complaint inspections from 2017 thru 2018 will show the inadequate average timeframes care staff are with patients compared to state and national averages. These numbers provide a striking view of possibly just how awful the reality of a loved one's life in an understaffed nursing home really is.

Nursing Home StaffingSymphony of Chicago West StaffingIllinois AverageNational Average
Staffing rating1 out of 5 stars Much Below Average--
Average number of residents per day215.391.586.4
Total number of licensed nurse staff hours per resident per day1 hour and 2 minutes1 hour and 25 minutes1 hour and 32 minutes
RN hours per resident per day11 minutes47 minutes40 minutes
LPN/LVN hours per resident per day51 minutes38 minutes52 minutes
Nurse aides hours per resident per day1 hour and 31 minutes2 hours and 5 minutes2 hours and 19 minutes
Physical therapist staff hours per resident per day0 minutes6 minutes6 minutes
Source: Averages based off of two years of inspections occurring before November 28, 2017.
Understaffing at Symphony Facilities is Chronic Issue

According to a U.S. Department of Health and Human Services (DHHS) report, up to 90 percent of nursing homes are understaffed. Patients living in any of Symphony's unsupported staff environments will too often suffer from additional physical ailments, accident related injuries, immobility related harm such as bed sores, declining health and general unmet needs that lead to neglect or abuse, psychological disorders, stress and anxiety, malnutrition, and even death.

Our Illinois nursing home neglect lawyers have worked on many cases where understaffing created an all too easy environment for residents to become neglected, abused and mistreated. Unfortunately, we have also learned, in a drive to lower expenses and increase profits for owners and investors, those in charge of making decisions often first cut staffing needs to dangerous levels and greed creates a place for healing into a chronically deficient, understaffed and overworked workplace.

Chicago's Understaffed Nursing Homes Deserve Better

The Illinois nursing home attorneys at Levin & Perconti can help if a resident has suffered as a result of a poorly performing, understaffed nursing home such as Symphony of Chicago West. We are one of the most widely-known and respected nursing home abuse and neglect law firms in Illinois, achieving multiple million dollar verdicts and settlements for individuals and families who have been impacted by nursing home abuse, malpractice, or neglect associated with intentional understaffing.

Our consultations are always free, confidential, and handled by one of our skilled attorneys. Click here to fill out an online request form or call us toll-free at 1-877-374-1417 or 312-332-2872.

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Margaret, Daisy and Bryan. This magnificent cohesive team led by Margaret represented us for my mom's nursing home wrongful death case. They were most patient and responded timely to many questions throughout the entire process. All demonstrated professionalism and extensive knowledge of case and state laws. Their in-depth investigative work uncovered details which were unknown to us and yet sadly confirmed our suspicions. We would recommend the Levin and Perconti Law firm and especially this team. Kathy and Ron
Mr. Levin, Mr. Perconti and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Peconti were more than just our lawyers. Words can’t really express our gratitude. My family and I will always be grateful for the compassion that they showed us. I want to thank you for what you did for my family, and for always being there for us. W.R., Medical Malpractice Client
Our deepest appreciation to the law firm of Levin & Perconti, and in particular to Margaret Battersby Black, in the handling of the lawsuit we field n behalf of our sister who sustained life-threatening injuries as a nursing home resident. Margaret’s representation, guidance, and professionalism gave us the sense that we could put our trust in Levin & Perconti and the final outcome proved that to be true. D.G., Nursing Home Client
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Mr. Levin, Mr. Perconti, and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Perconti were more than just our lawyers. Words can’t really express our gratitude. W.R., medical malpractice client