Symphony of Orchard Valley

There are times when we cannot care for our loved ones in the ways a nursing home should. Specialized medical care and around the clock availability for the care of daily needs should be left to the experts. These nursing homes should be a place of comfortable recovery, with well trained staff providing full-time care for residents. They should treat residents with respect and meet all of their medical and daily needs, allowing them to recuperate comfortably.

Unfortunately, this isn’t always the case. It’s painful to think that when you had their best interests in mind, your loved one may be subject to neglect or abuse while in nursing care, but sadly, it’s a common occurrence. As many as 5 million elder Americans are subject to neglect and abuse while in a nursing home or healthcare facility, with many more going unreported.

Many facilities in Illinois and across the country have long lists of state and federal health violations that, even though most of the information is public record, you may not be aware of. The reality is, most nursing homes are for-profit businesses. They should be providing high standards of care across the board, but many have made it standard practice to cut corners and do the bare minimum. Of course, they won’t be quick to share information about care violations. It wouldn’t be good for business.

At Levin & Perconti, we are dedicated to uncovering the facts about these poor performing nursing homes and make certain that these facilities are held responsible legally and financially for their failures in care. Read on to learn more about the care at Symphony of Orchard Valley:

About Symphony of Orchard Valley
  • Facility name: Symphony of Orchard Valley
  • Facility address: 2330 West Galena Blvd, Aurora, IL 60506
  • Facility phone: (630) 896-4686

Symphony of Orchard Valley is a large, 203-bed nursing home facility in Aurora, IL. They specialize in post-acute care and pride themselves on quick recoveries with optimal results. Their website advertises a “fine hotel,” tranquil setting, “ensuring the utmost comfort of our residents, whether they live here or are here to recover and get back home.”

Symphony of Orchard Valley has a below average staffing rating with Medicare, indicating that the number of staff to resident ratio may not always allow for adequate care. This facility has had an alarming 34 complaints that have resulted in health department citations in the past 3 years. Some of these citations have included falls with injuries, extremely slow response to call lights to address resident needs, and overuse of physical restraints.

12/14/2017 Failure to ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Nursing staff failed to stay in the shower area while a resident who was a high risk for falls was in a shower chair. The resident reached for the soap and fell out of the bathing chair. This fall resulted in a broken leg as well as a bruise to the forehead, and later a stroke.

09/27/2017 Failure to provide necessary care and services to maintain the highest well being of each resident. In this instance, a resident had complained of pain due to an open pressure wound on the coccyx and lower back. They state the pain was 8 out of 10 on the pain scale. When the dressing was being changed and the area treated, the resident was observed flinching away repeatedly, and crying out in pain. Pain management policies were clearly not followed.

09/27/2017 Failure to assist those residents who need total help with eating/drinking, grooming and personal and oral hygiene. Several residents had complained that they hadn’t been getting their showers as scheduled. Records reflected the same, some residents receiving only half of the bathing care they had been scheduled for, leaving some with showers only happening a few times a month.

What You can do

If your loved one is in the care of Symphony of Orchard Valley, or any other Illinois nursing home facility, and you are concerned about potential negligence and staffing deficiencies, don’t hesitate to contact us at Levin & Perconti to learn more. Having this information can give you peace of mind or, on the other hand, it could potentially save your loved one from verbal abuse, painful falls, or other negligent care issues.

At Levin & Perconti, we keep up with public records of health violations and citations issued to Illinois nursing homes. We regularly review the latest information, investigate the claims of neglect, and represent the affected residents and their families, holding these facilities responsible for their actions, and get the compensation these individuals and their families are due. Levin & Perconti are widely known, with years of experience in nursing home neglect litigation. Some of the matters we have covered include:

These are totally preventable issues that should not be happening, but unfortunately they do. Levin & Perconti are well seasoned in nursing home neglect litigation, and we stand for the rights of nursing home residents. We will continue to fight to protect Illinois’ elderly from abuse, hold the facilities accountable, and will get your family the compensation deserved. Click here to contact Levin & Perconti or call us at 877-374-1417 for a completely free, completely confidential consultation today.


The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at or Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.

Margaret, Daisy and Bryan. This magnificent cohesive team led by Margaret represented us for my mom's nursing home wrongful death case. They were most patient and responded timely to many questions throughout the entire process. All demonstrated professionalism and extensive knowledge of case and state laws. Their in-depth investigative work uncovered details which were unknown to us and yet sadly confirmed our suspicions. We would recommend the Levin and Perconti Law firm and especially this team. Kathy and Ron
Mr. Levin, Mr. Perconti and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Peconti were more than just our lawyers. Words can’t really express our gratitude. My family and I will always be grateful for the compassion that they showed us. I want to thank you for what you did for my family, and for always being there for us. W.R., Medical Malpractice Client
Our deepest appreciation to the law firm of Levin & Perconti, and in particular to Margaret Battersby Black, in the handling of the lawsuit we field n behalf of our sister who sustained life-threatening injuries as a nursing home resident. Margaret’s representation, guidance, and professionalism gave us the sense that we could put our trust in Levin & Perconti and the final outcome proved that to be true. D.G., Nursing Home Client
I want to send my heartfelt thanks to John Perconti and the Levin & Perconti staff in taking our case. Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf. M.R.Z., nursing home client
Mr. Levin, Mr. Perconti, and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Perconti were more than just our lawyers. Words can’t really express our gratitude. W.R., medical malpractice client