Alden Estates of Naperville
Placing a loved one in the care of a nursing home is an extremely difficult decision, but many times it’s your only option, especially when they have medical and daily life care needs that must be met around the clock. When you do make that decision, you are trusting them to care for your loved one with respect and give them their due dignity, maintaining the level of medical and personal care they need, whether recovering and rehabilitating from a recent hospitalization or in a lifelong, long term care situation.
But, in today’s world, you can’t help but wonder if the high standards of care these nursing homes advertise are actually what is given. How are their residents treated when visitor hours are over – what does the care look like behind closed doors? Sadly, these are legitimate concerns. Nursing home negligence and abuse is a problem here in Illinois, and across the United States that most people don’t think about, and probably don’t even realize is happening all around them.
As many as 5 million elderly Americans in nursing home care are neglected or abused every year. Sadly, it could even be your loved one who isn’t getting proper care. Many Illinois elder care facilities have long lists of state and federal health violations and citations; some have even had to pay penalties. Even though this information is public record, you may not be aware, after all, these facilities aren’t exactly going to include it in their brochures.
At Levin & Perconti, we are dedicated to seeking out and sharing the hard truths about these facilities throughout Illinois. We are exposing their care violations and holding these poorly performing nursing homes responsible for their actions. Read on to learn details about Alden Estates of Naperville.
About Alden Estates of Naperville
- Facility name : Alden Estates of Naperville
- Facility address: 1525 South Oxford Ln, Naperville, IL 60565
- Facility phone: (630) 983-0300
Alden Estates of Naperville is a 200-bed for-profit rehabilitative, “transitional care,” and short-term health care facility. Alden’s advertising paints a picture of upscale, “5 star” care, something beyond your standard nursing home. Their website boasts a holistic approach to quality care, using innovative therapies designed to send patients home as quickly and safely as possible.
Luxurious accommodations and indulgent amenities are intended to make Alden a wonderful an enjoyable place to call home while recuperating from surgery or a hospital stay. While many Alden facilities are highly rated by Medicare, and have very few care violations on record, there are always exceptions. Alden Estates of Naperville is one of them, with 19 complaints resulting in a citation in the past three years, and a below average rating with Medicare.gov. Here’s some examples of the violations seen:
08/10/2017 Failure to make sure that the nursing home area is free from accident hazards and risks and provides supervision to prevent avoidable accidents. Fall prevention measures were not implemented, resulting in multiple injuries. One individual fell 11 times, one of the times resulting in a deep laceration to the bridge of his nose, requiring an emergency room visit. Another fall resulted in another emergency room visit and 3 staples to the back of the head. His care plan still did not reflect the need for extensive assistance to prevent falls. Under this same citation, there were two other notes of improper transfers that were observed with other residents, which could have ended catastrophically.
7/20/2018 Failure to provide necessary care to maintain physical and mental well-being, failure to uphold Nursing Home Care Act – shall not abuse or neglect residents. The facility failed to assess the progression of skin wounds, failed to develop a care plan for said wounds, and failed to consistently care for pressure wounds, resulting in painful, necrotic pressure injuries in multiple residents.
In one instance, the family complained of inattentive staff that did not properly move their loved one, even when they call on them to come, allowing him to develop a large pressure sore. The surveyor noted that upon observation, this resident was not repositioned from 8am – noon, when the surveyor then called upon a wound doctor to check on the resident. It was then recommended that the resident go to the hospital for surgery on the wound.
Another resident was observed (at 10:40am) with an empty feeding pump beeping with an alert. Multiple staff members were observed passing by the room, but no one responded to the alarm. The alarm continued until a CNA was alerted, at 1:00pm.
This resident also had a pressure wound that had deteriorated while in care at the facility. He had also been sent to the hospital for surgical debridement. The wound doctor noted that in order for the wound to heal properly, he should not be positioned on his back, and should be repositioned regularly.
Additional wounds were observed, with no documentation on file, no treatment order carried out. The nurse assessed the wound on request and described the wound as – 15cm X 14cm and 4.5cm deep, with muscle exposed.
Yet another resident was observed to have a pressure wound care plan that indicated keeping her clean and dry, repositioning her every two hours. At the time of observation, this individual had been sitting in a soiled incontinence brief for over 4.5 hours.
If your loved one is in the care of Alden Estates of Naperville or any other Illinois nursing home, and you have concerns about how they are being treated, contact the nursing home abuse and neglect lawyers at Levin & Perconti to learn more about their care and staffing history. Having this valuable information may protect your loved one from painful injuries due to neglect, loss of dignity, and even abuse. The attorneys at Levin & Perconti stay on top of any care violations that are reported at Illinois nursing homes so that you can be well prepared, and well informed.
Our expert nursing home abuse attorneys search through all of the latest data and investigate claims of neglect and abuse, and represent the affected residents and their caring families, including those who have lost a loved one as a result of negligence or abuse while in the care of a nursing home. In our years of experience, we’ve seen that nursing home negligence and abuse can come in many forms. Just some of the cases we’ve seen have covered matters such as:
How You can get Help
These serious care issues are completely avoidable and should not be happening. However, when you do suspect issues like these, you should be given clear answers. It is your right to have a full understanding of your loved one’s health care and any infractions the facility has made. Levin & Perconti are widely known and well-respected leaders in nursing home negligence and elder abuse litigation. We are proud advocates for supporting a nursing home and elder care environment where subpar care, negligence, and abuse will not be tolerated.
If you feel that your loved one may be the subject of elder abuse or is being neglected at Alden Estates of Naperville or any other Illinois nursing home facility, don’t hesitate to Contact Levin and Perconti online, or call us at 877-374-1417 to set up a no cost, no obligation, 100% confidential consultation with our experienced elder abuse and nursing home neglect lawyers.
The above inspection findings are taken from public sources, including the Illinois Department of Health and from Medicare inspection conducted at the facility. Levin & Perconti cannot confirm that this page’s content represents the latest information available. The inspection findings published here are not complete. You may find the most up to date information at www.il.gov or medicare.gov. Any deficiencies/citations listed on this page may have been corrected or substantially corrected after the date of the inspection and date of publishing this material. This page is a legal advertisement and a resource of information for visitors. This material is not endorsed by the facility identified or by any governmental agency. Levin and Perconti does not have any affiliation with the facility mentioned.
Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf.