Alden of Waterford

If your elderly family member is one of over a million residents receiving care in an assisted living facility this year, you probably always have concerns for their well-being and safety in the back of your mind. It’s difficult to entrust the care of a loved one to strangers, and the rising numbers of senior citizens in assisted living has resulted in stretched resources and more and more reports of elder abuse.

Elder abuse is any mistreatment or harm of an elderly person within a relationship where there is an expectation of trust. In nursing homes this relationship is the relationship between residents and the staff members who are expected to be professional caregivers. Because these residents can no longer live independently and care for themselves or require regular medical attention, they are especially vulnerable to the neglect and abuse of careless or overworked staff.

Elder abuse comes in many forms so it’s important to be informed and vigilant. We at Levin & Perconti have personally seen cases of elder abuse that included the following:

If you are concerned about the safety and care of an elderly relative in assisted living, there are things you can do to mitigate the risk of abuse and neglect. The main thing to do is to get informed on how to pick a good facility, how to watch for signs of mistreatment, and how to act if you see evidence of harm. This is why Levin & Perconti share public information and ratings about Illinois nursing homes like Alden of Waterford on our website. We want you to know what facilities will serve your loved one best so you can do your due diligence in protecting them from elder abuse.

About Alden of Waterford

2021 Randi Drive
Aurora, IL 60504
(630) 851-7266

Alden of Waterford is a 38-acre complex that offers short-term rehabilitation, transitional care, and post-acute services. The complex also includes the Alden Courts of Waterford communities for residents who want independent senior living, long-term assisted living, or memory care.

The Alden of Waterford rehab facility claims 99 beds and was awarded an overall rating of Much Above Average by Medicare for 2018. This rating includes an Average rating for staffing and Much Above Average ratings for health inspections and other quality measures.

Despite receiving the highest rating possible for health inspection results, there were a few infractions found at Alden of Waterford in 2018, including the following:

4/17/18 Failure to reasonably accommodate the needs and preferences of each resident. Two residents were found to have defective mattresses that were not replaced in a timely fashion, causing them discomfort.

4/18/18 Failure to provide care and assistance to perform activities of daily living for any resident who is unable. The facility failed to provide basic grooming, feeding assistance, incontinence care, toileting, and repositioning for three residents, resulting in discomfort and poor hygiene.

4/17/18 Failure to provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. Improper cleaning technique was used on two residents with incontinence, putting them at risk for urinary tract infections.

Be Informed

The best way to protect a vulnerable loved one from elder abuse is to be informed as to how to pick the best facility for them and then stay abreast of the facility’s standards of care and treatment of your family member.

When picking a nursing home, do extensive research into ratings and reviews of the facilities you’re considering. Medicare publishes annual ratings based on public records and complaints online for exactly this purpose. You should also visit nursing homes multiple times to see what they are like in person.

After your relative moves in, continue to monitor the ratings and complaints published for the nursing home and make your own careful observations during regular visits. It’s not uncommon for standards of care to slip if a facility begins to struggle financially or changes management.

There are many indications of abuse and neglect that you should watch for when visiting and communicating with your loved one. Educate yourself on what these are, starting with the most obvious ones.

Look for physical signs of abuse and neglect such as unexplained injuries like fractures or bruises, untreated bedsores, or poor hygiene and an unkempt appearance. Your relative may also display behaviors indicative of abuse, such as being suddenly unusually withdrawn, violent, depressed, or confused.

Frequent trips to the hospital or instances of wandering or incorrect administration of medical treatments are also causes for concern. Also note if your relative’s room seems dirty or if personal items often go missing or are misplaced.

A senior may not be able to recognize or report mistreatment, so it is up to you to speak up if you suspect anything. If you become aware of any wrongdoing, document it and take your concerns to the facility’s management. If they do not offer satisfactory explanations or solutions to the issues you’ve identified or react defensively, it may be time to take legal action.

Get the Legal Help Your Loved One Deserves

Levin & Perconti is dedicated to helping families of assisted living residents know the facts about elder abuse. If you are not getting the answers and solutions you need to protect a loved one from a negligent Illinois nursing home, we are ready to help. If your relative has become the victim of elder abuse, we will fight for their rights and help you win the verdict or settlement you deserve like we have for hundreds of other families. Just click or call Levin & Perconti at 888-424-5757 today for a free consultation and the information you need.

Disclaimer: The above health inspection findings are taken from public records kept and published by Medicare and the state of Illinois and are not complete. Levin & Perconti cannot confirm that this page’s content includes the latest information available. Any corrections or additions made to these public records after publication of this page will not be found here. For the most up-to-date information, visit or This page is a legal advertisement and informational resource for visitors and is not endorsed by the named facility or any government agency. Levin & Perconti does not have any affiliation with the named facility.

Margaret, Daisy and Bryan. This magnificent cohesive team led by Margaret represented us for my mom's nursing home wrongful death case. They were most patient and responded timely to many questions throughout the entire process. All demonstrated professionalism and extensive knowledge of case and state laws. Their in-depth investigative work uncovered details which were unknown to us and yet sadly confirmed our suspicions. We would recommend the Levin and Perconti Law firm and especially this team. Kathy and Ron
Mr. Levin, Mr. Perconti and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Peconti were more than just our lawyers. Words can’t really express our gratitude. My family and I will always be grateful for the compassion that they showed us. I want to thank you for what you did for my family, and for always being there for us. W.R., Medical Malpractice Client
Our deepest appreciation to the law firm of Levin & Perconti, and in particular to Margaret Battersby Black, in the handling of the lawsuit we field n behalf of our sister who sustained life-threatening injuries as a nursing home resident. Margaret’s representation, guidance, and professionalism gave us the sense that we could put our trust in Levin & Perconti and the final outcome proved that to be true. D.G., Nursing Home Client
I want to send my heartfelt thanks to John Perconti and the Levin & Perconti staff in taking our case. Not only were they so professional but also so caring and thoughtful. It was very difficult going over the facts in our mother's case but they were so compassionate and understanding and allowed us to be with them every step of the way. We were able to sit in on the depositions and we were really able to see how hard they worked on our behalf. M.R.Z., nursing home client
Mr. Levin, Mr. Perconti, and the firm handled a medical malpractice suit for my family. During that time, my family and I suffered the loss of my mother. Mr. Levin and Mr. Perconti were more than just our lawyers. Words can’t really express our gratitude. W.R., medical malpractice client