Alden Estates of Northmoor

Residents in assisted living may not be capable of reporting abuse and neglect themselves or seeking legal help to protect their rights when necessary. They need the help of friends and family members to protect them from possible harm. Here’s the basics of what you can do to help them.

First, be vigilant and observant. Visit your loved one at their residence as often as possible and speak with them frequently so they can tell you if anything has happened and you can see staff behaviors yourself. Also, be aware of any signs the resident or the state of the facility might reveal. Signs of neglect and abuse can include

• Untreated severe bedsores
• Unexplained injuries like bruises, burns, or scars
• Evidence of poor circulation like sunken cheeks or eyes
• Weight loss or malnourishment not due directly to an illness
• Frequent trips to the emergency room or doctor
• Wrong type or the wrong amount of medication administered
• Poor hygiene or unwashed clothes or hair
• Instances of wandering or elopement
• Frequently misplaced or lost personal items
• A lack of basic necessities, including utilities, water, and food
• A dirty room or bathroom
• Frequent trouble sleeping
• Unusual violent or withdrawn behavior
• Sudden depression or confusion
• Signs of trauma like rocking back and forth

Document any signs of abuse or questionable actions by staff that you observe by taking notes, photos, or video when possible. Don’t be afraid to speak up and question staff about best practices and facility protocols if you see something questionable or if you see something done that is against your loved one’s wishes or their doctor’s orders.

Take your documentation to the facility’s management. They should be willing to hear your concerns and take immediate action to prevent future incidents. However, if they become defensive and uncooperative or the abuse continues, it may be time to resort to legal action.