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Alden of Old Town West

When family can no longer care for an adult with medical or special needs, assisted living is the next best option. When facilities are well maintained and care is given in a professional, respectful manner, these homes can be a comfortable alternative to living with family. Many such homes offer services and activities onsite that would be difficult or impossible to participate in otherwise and help residents be their best selves with support of staff. For all involved, assisted living can be a respite in situations where good care would be unsustainable otherwise.

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Unfortunately, it is not unheard of for these residences to sometimes struggle, and even fail, to provide proper care. Despite good intentions, many assisted living facilities find it difficult to manage their finances properly or to find and keep good staff. Standards slip, and soon vulnerable residents may begin experiencing gaps in their care, or worst of all, outright abuse. It’s a horror story to family members, but it happens all too often.

In Illinois, residents of assisted living facilities have rights, and it is considered a crime to cause them to suffer any type of personal injury through neglect or abuse. That is why the nursing home neglect and abuse attorneys at Levin & Perconti are dedicated to helping families pick the best assisted living homes for their loved ones and seeking justice when their rights are violated. Please continue reading for information on the group home Alden of Old Town West and tips for protecting your family member from abuse while in assisted living.

About Alden of Old Town West

Alden of Old Town West is an intermediate care facility for adults with special needs that do not include continuous skilled nursing. The facility has 16 beds and offers comprehensive care services in a homelike environment. Services include 24/7 residential care, schooling, day training, behavior intervention and treatment, and recreation programming. Their goal is to help each individual develop to their fullest potential.

Alden of Old Town West is not a Medicare certified facility, so there are not public health inspection reports or ratings available for the facility. However, facilities owned and operated by the Alden Network around Illinois that are Medicare certified typically receive high ratings for health inspections and other quality measures.

Protect Your Loved One in Assisted Living

It’s natural to worry about a family member being cared for by strangers, even if everything appears fine. To give yourself peace of mind, there are things you can do to ensure they receive proper care.

First, pick a highly rated facility. Research reviews online to gauge what others have experienced at prospective homes. If you’re considering a Medicare certified residence, look it up on for health inspection ratings and complaints. Weigh the reviews and ratings you find, and decide which facilities seem safest.

Next, tour your favorite facilities to see for yourself what they offer. Of course, the tours are carefully planned to cast the property in good light, so, if possible, stop by on a non-tour day too to see how the residence holds up when it’s not expecting guests.

After you pick the ideal facility and your family member is moved in, check on them regularly with visits or various forms of (preferably private) communication. On your visits, pay attention to the cleanliness of the facility, how staff treat residents, and how your loved one appears.

No one wants to anticipate neglect and abuse at the hands of caregivers, but it does happen and the sooner it is identified the better. For just in case, educate yourself on common signs of neglect and abuse in assisted living. There are many, but here’s a list to get you started:

  • Unexplained injuries like bruises, burns, or scars
  • Weight loss or malnourishment not due directly to an illness
  • Frequent trips to the emergency room or doctor
  • Wrong type or the wrong amount of medication administered
  • Poor hygiene or unwashed clothes or hair
  • Frequent trouble sleeping
  • Unusual violent or withdrawn behavior
  • Instances of wandering or elopement
  • Frequently misplaced or lost personal items
  • A lack of basic necessities, including utilities, water, and food
  • A dirty room or bathroom

If you ever find reason to question the treatment of your relative, don’t be afraid to say something. You can speak with staff in the moment if you see them do something problematic, or meet with management to express your concerns. It helps to document observations and experiences immediately to serve as proof.

When you speak to management, they should be willing to listen objectively and take prompt, necessary corrective action. However, if they become dismissive or defensive or fail to fix the problem, it may be time to seek legal advice.

Seeking Legal Counsel

The attorneys at Levin & Perconti have the experience and expertise you need on your side when a loved one has suffered personal injury at the hands of an assisted living facility. We have prosecuted cases including, but not limited to, the following:

If your loved one’s caregivers have failed to provide them appropriate care according to the law or have inflicted abuse, waste no time in taking the next steps. We have all the answers you need to answer your questions about building a case. Together we can protect your family from further harm and get the justice you deserve. Click or call Levin & Perconti at 888-424-5757 today to get started. We are awaiting your call.

Disclaimer: The above health inspection findings are taken from public records kept and published by Medicare and the state of Illinois and are not complete. Levin & Perconti cannot confirm that this page’s content includes the latest information available. Any corrections or additions made to these public records after publication of this page will not be found here. For the most up-to-date information, visit or This page is a legal advertisement and informational resource for visitors and is not endorsed by the named facility or any government agency. Levin & Perconti does not have any affiliation with the named facility.